Terms & Conditions of Supply
The policy set out below governs the use of ID Sports & Leisure Limited Website (www.idsports.net) and the sale of retail goods by ID Sports & Leisure Limited to a Buyer.
Separate terms and conditions apply in respect of wholesale goods.
1. Interpretation
1.1 In these terms and conditions, the following words shall have the following meanings:
“Buyer” the user of the Website and/or the buyer of Goods from ID Sports & Leisure Limited
“Conditions” together, the terms and conditions of sale of Goods by ID Sports & Leisure Limited to the Buyer, set out below, the Delivery and Returns policy, Privacy Statement and Legal Notices set out on this Website;
“Contract” any contract for the supply of Goods by ID Sports & Leisure Limited to the Buyer, incorporating the Conditions;
“Goods” any goods to be supplied to the Buyer by ID Sports & Leisure Limited (including any part or parts of them) pursuant to these Conditions;
“ID Sports & Leisure Limited”/”we”/”us”/”our”
“Website” the Website owned and controlled by ID Sports & Leisure Limited and operating from www.idsports.net and any related Website addresses of ID Sports & Leisure Limited.
2. Application of terms
2.1 The use of the Website and the purchase of Goods shall be subject to these Conditions to the exclusion of all other terms and conditions.
2.2 A purchase of Goods by the Buyer to the Company shall be deemed to be an offer by the Buyer to purchase the Goods subject to these Conditions.
2.3 No order placed by the Buyer shall be deemed to be accepted by the Company until the Buyer has made full payment for the Goods and the Company confirms by e-mail to the Buyer that the Goods are ready for despatch.
2.4 If the Buyer does not supply a valid e-mail, the despatch by the Company of the Goods shall complete the Contract.
2.5 It shall remain the responsibility of the Buyer that her order is complete and accurate and no liability is admitted by us for a delivery of Goods based on incorrect details supplied by the Buyer.
2.6 At all times, we reserve the right at our sole discretion to refuse service, cancel an account, remove or edit content or cancel orders.
3. Price and payment
3.1 The prevailing price for the Goods is the price in £ (pounds sterling), set against the corresponding product on this Website or the price quoted by us in respect of Goods on special order by the Buyer. The price set in Euros is an approximation based on the currency rate quoted by www.xe.com. The currency rate is updated on this Website at the beginning of each week, although we will endeavour to update this on a more regular basis. ID Sports & Leisure Limited accepts no responsibility for any reliance used on the currency rate applied in Euros.
3.2 The price list published from time to time by us shall prevail to the exclusion of any other price where a typographical or technical error or defect is displayed on the Website or on our catalogue or brochure. In the case of a price that the Buyer believes to be incorrect, please contact us in order to verify the price of the Goods. If there is an error to the price on the Website, no Contract shall form.
3.3 VAT is charged on all Goods and included in the selling price at the rate of 17.5% unless otherwise stated.
4 Delivery
4.1 Delays in deliveries may occasionally occur for reasons beyond our reasonable control and any liability of ID Sports & Leisure Limited for any undue delays or non-delivery of the Goods shall be limited to re-delivering or replacing the Goods within a reasonable time or refunding the value of such Goods. Delivery times given on the Website are estimates only.
4.2 In the event that any Goods cannot be delivered within 30 days of the order, the price of the Goods not delivered shall be refunded without further liability on ID Sports & Leisure Limited
4.3 Risk of loss of or damage to the Goods shall pass to the Buyer upon delivery of the Goods.
5 Cancellation and returns
5.1 The provisions of clause 7 of the Returns and Delivery notice shall apply where the Goods are incorrect, lost, delayed or damaged in transit.
5.2 The provisions in clause 8 of the Returns and Delivery notice shall apply where the Buyer decides within 10 days of delivery to return the Goods.
5.3 In respect of the 10 days’ peace of mind policy only, any Contract for services ancillary to the purchase of the Goods, once ready for despatch or already despatched, may not be cancelled, for example, postage and packaging, gift wrapping, other than for reasons set out in clauses 5.6 and 5.7 below.
5.4 Upon receipt of the returned Goods, and subject to clause 5.5 below, we will refund the payment of the Goods returned. Refunds will be credited to the Buyer’s credit/debit account and we will endeavour to process refunds within 7-10 working days of receipt of the returned Goods.
5.5 Only items that have not been used, washed, spoiled, marked, damaged or altered in any way by the Buyer (or permitted to be so by the Buyer) will be refunded under this policy. No liability under this clause 5 shall be accepted by ID Sports & Leisure Limited for any loss of or damage to the Goods returned in transit and no refund shall be made. The Buyer should ensure that the Goods are adequately insured for during its return.
5.6 Such rights of cancellation shall not affect the Buyer’s statutory rights.
6 Trade mark
6.1 ID Sports & Leisure Limited, Crusader, www.idsports.net, and other marks and logos set out or referred to in this Website are the property of ID Sports & Leisure Limited. All other trade marks appearing on this Website are owned by the respective third party owner.
7 Buyer’s conduct
7.1 The Buyer acknowledges that he or she is responsible for all communications sent via or to the Website and agrees that she shall use the Website for private, proper and lawful purposes only.
7.2 The Buyer shall not carry out any act or omission or procure any act or omission which would:
(a) damage, delay, interrupt or impair the use of the Website or its software;
(b) cause any illegal, offensive, defamatory material to be placed on or associated
with the Website;
(c) be in breach of any copyright, trade mark, privacy, confidence, or any other third party right; or
(d) cause any inconvenience to ID Sports & Leisure Limited, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications, ‘spam’).
7.3 The Buyer shall be responsible for all activities on her account and password and shall ensure that her account name and password is kept private and confidential from third parties at all times. If the Buyer knows or reasonably suspects that a third party has gained unauthorised access to her account and/or password, she shall notify ID Sports & Leisure Limited immediately of this occurrence or state of affairs.
7.4 It is the responsibility of the Buyer to ensure that her account details are correct and kept up to date.
7.5 In the event of a breach of these Conditions, the Buyer shall indemnify and keep indemnified ID Sports & Leisure Limited, employees, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these Conditions.
8 Children
Whilst there may from time to time be Goods designed for the use by children, we recommend that the use of the Website by children is carried out under the supervision of an adult.
9 Related links to the Website
9.1 From time to time, the Website may contain links, recommendations or referrals to other companies, businesses, websites, emails and other means of audio, visual or digital communication. No liability or responsibility shall be accepted by ID Sports & Leisure Limited or its employees, in the use or content of such website or other form of communication. The Buyer is advised to read such website’s terms and conditions of use or business carefully.
10 Feedback
10.1 All feedback regarding the service and Goods supplied by us should be notified to our customer services department by clicking the “contact us” option. The Buyer will be kept informed of the progress in dealing with any feedback requiring a situation relating to the Goods or services in question to be resolved.
11 General
11.1 All rights are reserved by ID Sports & Leisure Limited to change, update or supplement the Website, its policies, these Conditions, prices, content, images, photos, specifications, colour schemes and arrangements without notice.
11.2 To the fullest extent permitted by law and save as otherwise provided in the Contract, ID Sports & Leisure Limited accepts no liability in contract, tort or otherwise or in connection with the application of these Conditions for any direct or indirect, consequential or inconsequential or economic loss or damage arising from the use of the Website or the performance of the Contract. Save where liability may not be limited by statute, any liability of ID Sports & Leisure Limited shall be limited to the cost of the Goods ordered.
11.3 In any event and subject to clause 11.3 above, the aggregate liability of ID Sports & Leisure Limited shall be limited to the cost of the Goods purchased.
11.4 If any part of these Conditions are held by a competent authority to be invalid or unenforceable in whole or in part, the validity or enforcement of the other parts of these Conditions shall not be affected.
11.5 The Conditions and all incorporated terms set out on this Website shall exclusively incorporate and be construed in accordance with the laws of England and Wales and in the event of a dispute, all parties agree to the non-exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions or suggestions regarding these terms, please contact us in any of the following ways.
Phone - 01684 899 250
Post - ID Sports & Leisure Limited, 22 Sansome Walk, Worcester WR1 1LS



